Shimadzu Philippines Corp. (SPC) is a subsidiary of Shimadzu Corporation, a prestigious Japanese multi-national organization known worldwide for its expertise and excellence in the design and manufacture of analytical, scientific, physical testing and medical equipment.
To support the sales of its state-of-the-art instruments, SPC has committed to provide prompt, reliable and efficient customer care in terms of main unit and parts delivery; equipment maintenance, servicing and upgrading; and operation/application training for users.
In pursuit of such commitment, SPC maintains a substantial volume of spare parts and consumable items to meet the after-sales requirements of its clients. With its fleet of experienced and highly trained engineers, SPC guarantees speedy service response.
SPC also established a Customer Support Center (CSC), equipped with the latest Shimadzu spectroscopy, chromatography and mass-spectrometry instruments. Manned by its team of highly trained licensed chemists, CSC supports the growing training and analytical application demands of customers.
With Shimadzu, 100% CUSTOMER SATISFACTION is a corporate commitment.